Data Privacy Notice
How we protect the datasets our clients share with us and any personal data they contain during annotation projects.
Effective date: 23 September 2026
01Scope
This notice applies to data that clients provide to Smart Annotahub for annotation, labeling, review, or related services (“Client Data”). Our website and marketing activities are covered by our Privacy and Cookies Policy.
02Our Role
For Client Data, we act as a data processor. We process it only on our client’s documented instructions and for the purpose of delivering the agreed services.
03Confidentiality
Every project begins with a non-disclosure agreement. All staff and annotators sign confidentiality agreements and receive data-handling training before accessing any project.
04Security Measures
Access to Client Data is restricted to the team assigned to the project, on a need-to-know basis.
Work is carried out in access-controlled environments or directly inside the client’s own platform where requested.
Personal devices, screenshots, and local downloads of Client Data are prohibited unless the client approves otherwise.
Access is logged and reviewed, and revoked as soon as a team member leaves a project.
05Personal Data in Datasets
Where datasets contain personal data such as faces, voices, licence plates, or names, we follow client instructions on anonymisation, blurring, or redaction, and handle such data in line with applicable data protection laws, including GDPR where relevant.
06Sub-processors
We do not transfer Client Data to third parties without the client’s prior written approval.
07Retention and Deletion
At the end of a project, or on request, we return or securely delete Client Data and confirm deletion in writing.
08Incident Response
If we become aware of a security incident affecting Client Data, we will notify the affected client without undue delay and cooperate fully to contain and resolve it.
09Contact
Questions about how we handle Client Data can be sent to contact@smartannotahub.com.